Online services

Online services are now available


How do I access the online services?

The Dental Council’s online services are available to oral health practitioners who are, or wish to be registered in New Zealand.

 

Our online services are accessed through a practitioner portal.

All practitioners can access the practitioner portal from the Dental Council website. Click on the “LOG IN” tab from any page of the website. The “LOG IN” tab appears on the top right of the banner on each page of the website.

From the “Log in” page you can:

  • access our online services by entering your log in details 
  • reset your password if you have forgotten it
  • apply for registration (if you are registering as a practitioner in New Zealand for the first time). 

Every practitioner registered with the Dental Council will have an online account. Registered practitioners can only log in once their online account has been activated.

How do I activate my online account?

Activating online accounts will be staggered from late January 2019 throughout the year as follows:

 

Mid-February 2019

For our registered practitioners applying for annual practising certificates (or retention) for the 1 April 2019 – 31 March 2020 practising cycle

Applies to:

  • dental therapists
  • dental hygienists
  • oral health therapists
  • orthodontic auxiliaries
  • dental technicians
  • clinical dental technicians

 

You will receive an email with a link and instructions for activating your account.

Guide for activating online accounts for the first time

Mid-August 2019

For our registered practitioners applying for annual practising certificates (or retention) for the 1 October 2019 – 30 September 2020 practising cycle

Applies to:

  • dentists
  • dental specialists 

 

You will receive an email with a link and instructions for activating your account.

Guide for activating online accounts for the first time

From 4 February 2019

For practitioners applying for registration in New Zealand for the first time, and their first annual practising certificate (or retention)

Applies to 2018 graduates from:

  • University of Otago
  • AUT university 

 

If you have not already registered, you can activate your online account and start the application process using the “Apply now” button on the New Graduates page of our website.

 

From 4 February 2019 

For practitioners applying for registration in New Zealand for the first time, and their first annual practising certificate (or retention)

Applies to:

  • Graduates from either Otago or AUT universities who graduated more than 12 months ago
  • All other applicants who qualified from local or overseas universities or other education providers

 

You should start your application process by using our online tool  to assess which registration pathways are available for you.

When you complete the self assessment and select your registration pathway, you will be directed to provide the information we need to create your online account.

We will then send you an email with a link and instructions for activating your account.

If you have already started your application using a paper based form, we will accept your application form until 4 March 2019.

 

From 4 February 2019

For our registered practitioners who want to:

  • change their name or update contact details
  • change practising intentions during a practising cycle
  • download and print a practising certificate or retention letter
  • download and print an invoice and evidence of payment
  • apply for registration in other scopes
  • apply for a certificate of good standing
  • remove exclusions
  • complete practice standards audit questionnaires (if applicable).

 

Please contact us for instructions on how to activate your online account.

What services are available online?

A range of online services are available for oral health practitioners who are already registered in New Zealand or who are seeking registration in New Zealand for the first time.

You can access the online services when you log in to your practitioner portal. The following guides are available to help you complete the various forms for the service you require.

For oral health practitioners already registered in New Zealand

 

For oral health practitioners applying for registration in New Zealand for the first time

 

For all users of our online services

 

Is there any technical requirements I should know about? 

Web browsers

You can use the practitioner portal with the following web browsers:

  • Internet Explorer 11
  • Google Chrome
  • Firefox
  • Safari
  • Microsoft Edge

Please ensure your web browser is up to date and that you are using the latest available version.

The online services may not run using other web browsers.

 

Time out

The practitioner portal will time out after 10 minutes of inactivity. This means that if you are logged in to your online account and have not been active for a period of 10 minutes, you will be logged out automatically.

 

Security

Users are responsible to ensure their personal data remains secure when using our online services and following best practice. For example:

  • your email address is also your user name, so you should ensure it is an email address that is unique and cannot be used or accessed by others
  • instead of simply closing the web browser window when finished, you should always log out first
    • logging out is particularly important if others can access your device
    • you can log out using the drop down menu or the “Log out” tab in the header section of the dashboard
  • never leave a computer unattended if you are logged in to the practitioner portal
  • do not save your log in and password details in your browser or keep a record of it on the device you use to access the online services (unless the file or application where you store your log in and password details is encrypted or password protected with details only you know)
  • do not share your password with anybody, even Dental Council staff (we will never ask for your password).

 

Password requirements

You should always choose strong passwords. To log in to the practitioner portal, you will need a password that contains at least 8 characters including:

  • an uppercase letter
  • a lowercase letter
  • a number.

 

If you have any queries or difficulties accessing our online services, please contact us.